Terms for using RoyalOS

1. Eligibility and authority

You must be legally able to enter this agreement and at least 18 years old, or the age of majority where you live. You may use only accounts, organizations, Brands, connected services, content, and data you are authorized to access. Organization owners and administrators control membership, roles, permissions, and removal of access and are responsible for their users’ authorized use.

2. Accounts and security

Provide accurate account information, protect credentials and recovery methods, use reasonable security controls, and notify us promptly of suspected compromise. You are responsible for activity under your account unless caused by RoyalOS’s breach of these Terms or applicable law. We may require identity or authority verification for sensitive support and data requests.

3. The service and customer administration

RoyalOS provides business-operating, AI-assisted, records, research, communications, creative, analytics, approval, automation, and integration features. Features, limits, and availability vary by plan and configuration. Customer administrators decide which authorized users and AI employees may access customer content. RoyalOS platform administration does not give one customer access to another customer’s data.

4. AI-assisted work

AI output can be incomplete, outdated, biased, or incorrect. Review output and evidence before relying on it. Human review is required for consequential matters including money, taxes, law, health, employment, safety, security, publishing, contracts, regulated activity, or irreversible action. RoyalOS is a productivity service, not a licensed legal, tax, accounting, medical, investment, or cybersecurity professional. Generated work may not be unique or free of third-party rights; you are responsible for suitability and lawful use.

5. Approvals and automation

Generation is not publication and a draft is not execution. RoyalOS approval controls, evidence gates, and Autopilot rules help govern external or consequential actions. Configure automation only for actions you are authorized to perform manually. The organization owner remains responsible for approval policy, spending limits, destinations, and user access. RoyalOS may block, pause, or require renewed approval when an action is risky, ambiguous, outside granted scope, or lacks reliable evidence.

6. Connected services and APIs

When you connect a provider, you authorize RoyalOS to use only the permissions granted for the feature you select. Provider terms, developer policies, quotas, pricing, review requirements, and availability also apply. You may disconnect supported integrations and may revoke authorization at the provider. A provider may change or terminate access independently of RoyalOS.

Google products are authorized separately. YouTube read-only access supports channel diagnostics and does not upload, edit, or delete content. Gmail sending, Drive file access, Calendar actions, or any future YouTube publishing require their own displayed scopes and implemented controls. You must not direct RoyalOS to violate a provider’s terms or use one organization’s credentials for another.

7. Acceptable use

You may not use RoyalOS to break law; infringe privacy, publicity, intellectual-property, or contractual rights; harass, exploit, or deceptively impersonate; facilitate fraud; distribute malware; generate or send unlawful spam; obtain unauthorized access; bypass tenant boundaries, approvals, rate limits, safety measures, or provider safeguards; probe systems without authorization; expose credentials; manipulate platform metrics; or create material risk to RoyalOS, providers, users, or the public. You may not resell or reverse engineer the service except where law expressly permits it.

8. Customer content and permissions

As between you and RoyalOS, you retain ownership of content you provide. You grant RoyalOS a limited, worldwide, non-exclusive license to host, copy, process, transmit, display, and create technical derivatives of that content only as needed to provide, secure, support, and improve the service under these Terms and the Privacy Policy. You represent that you have all required rights, notices, consents, and lawful bases. Do not submit secrets or sensitive personal information that the selected feature is not designed to handle.

9. RoyalOS intellectual property and feedback

RoyalOS software, branding, interfaces, documentation, and service technology remain owned by Triple-Hay Concept LLC or its licensors. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the service during your authorized subscription. If you voluntarily provide feedback, you allow us to use it without obligation, provided we do not publicly identify you without permission.

10. Fees, billing, taxes, and cancellation

Paid plans are billed according to the checkout disclosure or order. You authorize applicable recurring charges until cancellation. Prices, usage allowances, storage, AI capacity, and integrations may change prospectively with appropriate notice. Fees are non-refundable except where the order, our stated refund policy, or law requires otherwise. Customers are responsible for applicable taxes and third-party API, advertising, subscription, payment, or transaction costs not expressly included. Nonpayment may result in restriction or suspension.

11. Privacy and confidential information

Our Privacy Policy governs personal and connected-service data. Each party will use reasonable care to protect the other’s non-public confidential information and use it only to perform or receive the service, except for information lawfully public, independently developed, rightfully received, or required to be disclosed by law. Customers remain responsible for their own privacy notices and lawful instructions.

12. Third-party services

Third-party products are controlled by their providers. RoyalOS is not responsible for their independent content, policies, security, availability, decisions, or charges. Links and integrations do not imply endorsement. Your relationship with a third party remains governed by its terms.

13. Suspension and termination

You may stop using RoyalOS, cancel a paid plan as provided in account or billing controls, and request account closure. We may restrict or suspend access reasonably necessary for nonpayment, material breach, abuse, security risk, legal obligation, provider restriction, or harm to the service or others. Where practical, we will provide notice and an opportunity to cure. Upon termination, your right to use the service ends; provisions that by nature should survive—including payment obligations, ownership, confidentiality, disclaimers, liability limits, indemnity, and dispute terms—remain effective.

14. Data export and deletion

Use available account and organization tools to export permitted data before closure. Deletion is handled under the Privacy Policy and may require identity and authority verification. Some information may remain for security, backup, billing, dispute, or legal-retention purposes. Disconnecting a provider does not necessarily delete previously created RoyalOS records; submit a data-deletion request when deletion is desired.

15. Service changes and availability

We may improve, update, limit, replace, or discontinue features for product, security, legal, provider, or reliability reasons. We do not promise uninterrupted or error-free operation, a particular AI model, or permanent access to a third-party integration. Scheduled maintenance, emergencies, self-hosted infrastructure, network conditions, and provider changes may affect availability.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROYALOS IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT THAT OUTPUT, RESEARCH, AUTOMATION, SECURITY RECOMMENDATIONS, OR THIRD-PARTY DATA WILL BE ACCURATE, COMPLETE, CURRENT, UNIQUE, OR SUITABLE FOR YOUR PURPOSE. Nothing here limits warranties or consumer rights that cannot lawfully be excluded.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRIPLE-HAY CONCEPT LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY. OUR AGGREGATE LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID ROYALOS FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. These limits do not apply where prohibited or to liability that cannot lawfully be limited.

18. Indemnification

To the extent permitted by law, an organization using RoyalOS will defend and indemnify Triple-Hay Concept LLC from third-party claims, damages, and reasonable costs arising from its unlawful customer content, violation of these Terms, misuse of connected accounts, or infringement of another person’s rights. This does not require an individual consumer to indemnify us where prohibited by applicable law. We will provide reasonable notice and allow appropriate control of the defense, subject to our right to participate.

19. Governing law and disputes

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Before filing a claim, the parties will make a good-faith effort for 30 days to resolve it by contacting support with a written description. Unless applicable consumer law requires another forum, state and federal courts located in North Carolina will have exclusive jurisdiction. Nothing prevents either party from seeking urgent injunctive relief or using an available small-claims court.

20. Changes to these Terms

We may update these Terms for legal, security, provider, or product changes. We will post the updated date and provide additional notice when required. Changes apply prospectively. If a material change requires consent, continued use alone will not replace consent where law requires an affirmative choice.

21. General terms

These Terms, the Privacy Policy, and any applicable order are the agreement about the service. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, reorganization, sale, or by operation of law. Headings are for convenience. Electronic notices and acceptance have the same effect as paper communications where permitted.

22. Contact

Triple-Hay Concept LLC, North Carolina, United States. Legal, billing, or service questions: support@choiceroyals.com.